Free, Award-Winning

Cloud Based Software For Contact Centers

Register Today And Instantly Start Building Your Contact Center In The Cloud

Register for a FREE Account with Full, Unlimited Access

Cost
Per Agent

  • TELECOM
  • INBOUND
  • OUTBOUND
  • MULTI-CHANNEL
  • BUILT-IN WEBRTC PHONE
  • DYNAMIC SCRIPTING
  • ALL FEATURES INCLUDED
  • FREE, QA AND SCORING
  • 100% CALL RECORDINGS
  • 100% SCREEN RECORDINGS
  • 100% BROWSER-BASED
  • ELASTIC INFRASTRUCTURE
  • 100% FREE SOFTWARE

$110

  • $0.03/MIN

$250

  • $0.06/MIN

Cloud Contact Center Features

  • Inbound Call Routing Purchase or transfer your DIDs, create one or more call menus, setup your inbound ACD queues and start receiving inbound calls.
  • Outbound Dialing Import your leads in any format and launch manual, preview, progressive or predictive dialing campaigns. Increase your contact rate by 50% or more.
  • Drag-n-Drop Scripting Fenero Flow empowers contact center staff to dynamically build and customize scripts on-the-fly to guide agents through complex interactions.
  • Live Customer Chat Provide live customer chat support for your customers. Copy our button code anywhere on your site to get started.
  • Web Phone 100% browser-based SIP phone for inbound and outbound voice communications. No more third party soft phones to setup, configure and maintain.
  • Inbound Email Routing Connect an unlimited number of email accounts and we will monitor for new messages, automatically routing to the next available agent.
  • Quality Assurance Record 100% of your calls and increase the quality of your customer interactions with 100% screen recordings. Access your recordings online, in perpetuity.
  • Standard Reports Gain visibility into your contact center operations and manage key performance indicators with over 30+ built-in standard reports in Fenero.
  • 100% Browser-Based Run your contact center from anywhere in the world with Internet access. We provide 100% browser-based access for your agents and managers.
  • Native Mobile Apps Die-hard Apple iPhone and iPad users can download Fenero's native iOS app in the App Store. Monitor your campaigns or manage leads from your mobile device.
  • Open APIs Our open source infrastructure allows you to integrate with internal and external applications via an Application Programming Interface.
  • Elastic Infrastructure Built upon a scalable and redundant Amazon Web Services (AWS) infrastructure, our elasticity allows you to seamless grow from 50 agents to 200 agents instantly.

Launch Your First Campaign In Under 15 Minutes!

After you have registered for a free account, you'll receive instant access to our software once verified. You can immediately begin creating campaigns, importing leads, configuring inbound lines, and creating any number of agents. No upfront costs are required to start building your contact center in the cloud. Register for a FREE Account. No Strings Attached.

What Customers Are Saying About Fenero

  • Andre, Referrizer

    Web based - no hardware needed; Performance based system - we don't pay for seats, just for effective minutes of dialing; REPORTS are critical for our success - so much flexibility; CUSTOMIZATION - this is where Fenero really stands out. We have utilized their API and interface to the maximum. We love it.

  • Susan, Adzzup

    I love Fenero and am not new to call centers. I have used many over the years, Five9, CallFire, Chase Data, Zencall, 8x8 and a few in between. Fenero allows me to run my call center from my iPhone and the fact I no longer have to scrub leads or filter I love.

  • Alejandro, SoBe Business Solutions

    Fenero has proven to be a great Telecom partner. Their team is composed of individuals with prior Call Center experience. They have leveraged this experience to create a system that includes everything that the big boys use! And all this for just 2 cents/min!

  • Dan, Cre8tive Ventures

    @FeneroC2 Thanks for the amazing support! Nowadays it's a very rare quality. Changing to your platform was a great decision.

  • Acyuta, LifeCell

    @FeneroC2 cloud telephony. We'll give these guys a try. They follow the "modern" pay-as-you-go model the web loves!

  • Heather, HutchBug

    @FeneroC2 has been the most reliable and cost effective solution for my business. They have an outstanding support team, a comprehensive platform, and dependable service that is mandatory for my call center.

  • 400M+

    CALLS HANDLED
  • 70%

    AVERAGE SAVINGS
  • 11,568

    USERS WORLDWIDE

Frequently Asked Questions

  • Is There A Demo I Can See?

    It's not necessary! Just register for a free account and receive full and unlimited access to Fenero right away after verification. Our Knowledgebase has many articles to help you get started. Additionally, our staff is always available to provide assistance as needed.

  • How Reliable Is Your Platform?

    We guarantee 99.99% to our valued clients. However, unlike one of our well known competitors, our service has been able to deliver 99.999% uptime - and we don't need to add it to our name.

  • Are There Any Other Fees?

    There are no software costs for Fenero - ever. You simply pay for the following, which helps us keep the lights on and continue to provide you with great service:

    • $1.75 per month for a local DID
    • $2.00 per month for a toll-free DID
    • $0.02 cents per minute for inbound and outbound calls (USA/CAN)
    • $0.02 cents per session for live customer chats
    • $0.10 cents per GB of screen recording storage (call recordings are FREE)
    • Optional support plans available
  • How Fast Is Your Support Team?

    Don't ask us, just check out what our customers are saying!

    "Thanks
    for the amazing support! Nowadays it's a very rare quality. Changing to your platform was a great decision"
    Cre8tive Ventures
    "...Fenero has provided excellent support and flexibility in our launch of the platform and continues to assist in customization and training that gives us a smooth growth" Xpert Business Solutions

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